Barriers to Effective Communication

Topics: Communication, Criminal justice, Message Pages: 4 (1139 words) Published: July 14, 2013
Barriers To Effective Communication Paper
CJA 304 – Interpersonal Communications
November 28, 2011
Pamela Knothe
University of Phoenix

Barriers To Effective Communication Paper
This paper will discuss the process of communication and its components. The differences between listening and hearing within communication will be reviewed. Formal and informal channels of communication will be described and the different barriers between effective communications will be assessed. Lastly, strategies that may be implemented to overcome communication barriers will be examined. The process of communication can be described within five steps. The five steps of the communication process include: transmitting an idea, sending the idea, receiving the message, understanding the message and providing feedback to the sender (Wallace & Roberson, 2009). Transmitting an idea involves the development of a thought or thoughts and then a need to divulge the information to another person is conceived. Sending the idea is the way in which the thought is transmitted from one person to the next. This could be done verbally, in writing or by portraying an action to someone else. The intended party must then confirm receipt of the message. If this does not occur then the transmittal of the message could be unsuccessful. Receipt of the message also falls on the responsibility of the sender. The sender should ensure proper transmittal of the message to the intended recipient. Comprehension of the message is the sender’s ability to send a clear and concise message to the receiver. The message needs to be understood by the receiver in order for there to be a proper flow of communication. Feedback can occur in written form or verbally from the receiver. The receiver of the message will provide the sender with an acknowledgement that the intended message was understood or needs further clarification. The process of communication is two-fold and requires responses from...

References: Wallace, H., & Roberson, C. (2009). Written and Interpersonal Communication:
Methods for Law Enforcement (4th ed.). Retrieved from The University of Phoenix eBook Collection database.
Dunn, S. (2004). ManagerWise. Retrieved from
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