TELEPHONE INTERVIEW FORMAT AND QUESTIONS
Congratulations on making it to the Telephone Interview stage of the selection process. The telephone interview will last around 20-30 minutes. The questions will be around the following areas:
• Knowledge of Ford and the function to which you are applying • Working effectively with other people • Results Focus
• Customer Focus
You will need to make sure that you are in a location where the interview can be completed (e.g. not whilst travelling using a mobile) You will need to confirm some of the details provided on your application form. The interviewer will go through each question and the extent of detail required from the answers (e.g. will be asking about past experiences, need to know context, specific detail about what you did and the outcome) The interview does not look at your ability to respond quickly. We understand you may need some time to come up with an answer and that is fine. You are welcome to ask questions.
Below are some helpful hints for telephone interviewing:
• Be specific – describe exactly what you did or said • Talk about your contribution (not what other people have done) • Give examples of the skills that you demonstrated in the particular situation • You can choose examples from work / college / voluntary work / out of work activities. • Make sure you take some time to find out about Ford and the area to which you are applying
KNOWLEDGE ABOUT FORD AND THE COMPANY
Ford Motor Company is a global industry
leader that manufactures and distributes
automobiles on six continents. Based in
Dearborn, Michigan, with approximately
246,000 employees and 95 plants worldwide,
its core and affiliated automotive brands
include Ford, Lincoln, Mercury, Volvo and
Ford will discontinue the Mercury brand at the end of 2010.
Its automotive financing business is
Ford Motor Credit Company.
The company operates as a globally
integrated worldwide team with four key
aggressively restructuring to operate
profitably at the current demand and changing
accelerating development of new
products customers want
and value, financing
its plan and improving its balance sheet,
andworking together effectively as a global team.
The Ford Motor Company (NYSE: F) is an American multinational corporation based in Dearborn, Michigan, a suburb of Detroit. The automaker was founded by Henry Ford and incorporated on June 16, 1903. In addition to the Ford, Lincoln, and Mercury brands, Ford also owns a small stake in Mazda in Japan and Aston Martin in the UK. Ford's former UK subsidiaries Jaguar and Land Rover were sold to Tata Motors of India in March 2008. In 2010 Ford sold Volvo to Geely Automobile. Ford will discontinue the Mercury brand at the end of 2010. Ford introduced methods for large-scale manufacturing of cars and large-scale management of an industrial workforce using elaborately engineered manufacturing sequences typified by moving assembly lines. Henry Ford's methods came to be known around the world as Fordism by 1914.
Ford is currently the second largest automaker in the U.S. and the fourth-largest in the world based on number of vehicles sold annually, directly behind Volkswagen Group. In 2007, Ford fell from second to third in US annual vehicle sales for the first time in 56 years, behind only General Motors and Toyota. However, Ford occasionally outsells Toyota in shorter periods (most recently, during the summer months of 2009). By the end of 2009, Ford was the third largest automaker in Europe (behind Volkswagen and PSA Peugeot Citroën).
Ford is the seventh-ranked overall American-based company in the 2008 Fortune 500 list, based on global revenues in 2008 of $146.3 billion. In 2008, Ford produced 5.532 million automobiles and employed about 213,000...
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