Unit 8- LS312 STRATEGIC PLANNING, POLICY AND CONTROL
This case takes place in a large computer operations company. The stakeholders in this case are as follows: Joe, who has been recently promoted to the position of District Manager of Computer Operation. Mary is the Divisional Manager of Information Systems and Joe reports directly to her. John is the President and CEO of the company and the immediate boss to Mary. The other stakeholders are the general employees of this big company and among them anonymous letter writer. Since this is a computer company, the other stake holders are the customers and the community at large.
The Division Manager Mary has received information that the CEO has an anonymous letter from an employee stating that a recently installed expensive system is not performing as expected and has not achieved the expected results. With this information Mary confronts Joe the District Manager about this letter. Earlier on, Joe has already communicated the outlined problems to Mary. Mary being the original supporters of the system has ignored the concerns; instead she had informed the CEO that the machine was operating as expected. Since the John the CEO, has requested a letter from Joe explaining the content of the anonymous letter, Mary instructed Joe to draft a letter and lie that the system is operating as projected and that all savings portrayed in the original justification documents are being achieved.
In this case what Mary is asking Joe to do is illegal since she is asking him to falsify information that has to be represented to the CEO. When she says that the savings portrayed are true she is falsifying information. In this case it does not appear that the company has violated any laws but on the other hand, Mary being the representative of the company is doing an illegal act by asking Joe to falsify the information. Ethical Analysis...
References: -BSR Resources (2001). Business for Social Responsibility: http://www.bsr.org/resources/featured-resources.cfm (3 Dec. 2003).
-Business Ethics Corporate Social Responsibility Report. http://www.business-ethics.com (3 Dec. 2003).
-Organizational Ethics. The Ethics Resource Center: http://www.ethics.org/businessethics.html (3 Dec. 2003). eGuide
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