information technology and organizational performance

Topics: Information technology, Information systems, Computer Pages: 59 (10366 words) Published: December 29, 2013

TRADE AREA PROJECT

TITLE:INFORMATION TECHNOLOGY AND ORGANISATIONAL
PERFORMANCE

PRESENTED BY:DAVID MUREITHI MAINA

INDEX No.401001144

COLLEGE No.108/08056

COURSE CODE:2806/308B

A PROJECT SUBMITTED TO KENYA NATIONAL EXAMINATION COUNCIL IN PARTIAL FULFILMENT FOR THE AWARD OF A DIPLOMA IN BUSINESS ADMINISTRATION.

INSTITUTION:THE KENYA POLYTECHNIC UNIVERSITY COLLEGE.

EXAMINATION SERIES:NOVEMBER 2010.
DECLARATION
I declare that this is my original work which has not been presented previously for an award of a Diploma or Degree in any other college or university.
Name:David Mureithi Maina
Index:401001144
Signature:......................................
Date:.....................................

DEDICATION
I would like to dedicate this research project to my parents Mr. and Mrs. Maina for their continued support and encouragement through the entire process of this research project to its completion. Thank you and God bless you.

ACKNOWLEDGEMENT
I owe my deepest gratitude to my Lord and saviour Jesus Christ for the opportunity and ability to do this project. I also give my thanks to my wonderful parents, Mr. and Mrs. Maina for their continued encouragement and support financially and morally. This research project would not have been possible without the help of Mr. James Makori, from Kenya Pipeline Company (KPC), and Mr. Jack Kimeu, from United States International University (USIU) for their support during the research process of this project. I am also grateful for my course lecturer, Mr. Evans Sagwa for his continued support in writing this research who also made sure that the research project was up to the required standards. It is my pleasure to appreciate my fellow colleagues; class DBA 2008b for their support and help during the process of writing this research project. I also cannot forget to thank Eliud Njuguna and Amos Guni for always checking and urging me on God bless you. It is my pleasure to thank the Kenya Polytechnic University College for the opportunity they gave me to use their library facilities.

EXECUTIVE SUMMARY
Chapter One
This defines and describes the topical subject of Information Technology and organisational performance and it also provides the purpose and importance of the study. The focus of this study is on hardware technology and its influence to organisations performance. Chapter Two

This describes the literature review conducted to provide a background study for this research project. The information in the literature review gives various aspects of Information Technology from various sectors and fields of study. Chapter Three

The author identified three organizations for the target population of this study which include: United States International University (USIU)
Kenya Power and Lighting Company (KPLC)
Kenya Pipeline Company (KPC)
The author reached to a total population of 30 workers to conduct the research project. Data collection was conducted using questionnaires. Chapter Four
The author collected data from the field and these were analysed and presented using tables and charts. This is a visual presentation of data collected and provides the reader with clear and accurate of the results obtained from the field. Chapter Five

This is a description of the findings, conclusion and recommendations that the author has remarked on to be able to help future research and researchers have a better understanding about this topical subject. This also provides an avenue for further research to interested parties.

TABLE OF CONTENTS
Page
CHAPTER ONE: INTRODUCTION
1.1 Background study ........................................................................ 1.2 Statement of the...

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