THE PROBLEM AND ITS BACKGROUND
This research also reflects the change of emphasis in information systems development from developing customized systems to developing tools which are flexible and easy to use. This is a very significant change, as it allows end users at all levels in organizations, and society as a whole, to use technology more actively, and to find, manipulate, and reconfigure information to suit their own purposes. Access to such tools and the information resources that they make available are potent factors contributing to economic and social development. This close and unavoidable interplay between technology and society (including the individual) is the reason. Information Systems in considered to be social science. Information technology tools that access formal databases and retrieve information have been widely adopted in organizations, but technology such as mobile telephones and e-mail is used extensively by individuals in their work and private communication. Thus, the use of e-mail has social consequences far beyond the work environment. There is likely to be an effect on society as whole, which is similar in some ways to the effect that Orlikowski’s model of the duality of
technology describes within organization with a more formal structure and clear purpose. In other words, the adoption of e-mail as means of communication will result in e-mail being used in ways that are not foreseen, and social structures will themselves begin to change as a result of this technology. In particular, in the educational context, the use of virtual teams is likely to produce unexpected team behavior, unusual new patterns of use and ways of using it, and changes to the educational system. Background of the study
Visatech Intergrated Corporation is a company telecommunication with the clear objective of providing its customers the best alternative. Globe Telecom (PSE:GLO) commonly known as Globe, is a...
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